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Contact us

Brisbane, Gold Coast, Sunshine Coast, Ipswich, Scenic Rim, Toowoomba, Northern NSW
happymarquees@gmail.com 
Tel:
0493773133

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FAQ

How do I get started?​

You can browse our website and fill out the Contact form, email or call us on 0493773133 any time from 8am to 4pm Monday-Friday to discuss your requirements. ​​

 

How long is the hire period?​

Most customers want to hire equipment for a weekend event, so the prices quoted on this website are for three days. For weekend bookings we usually deliver at the end of the week, and pick up at the start of the following week. All scheduling of deliveries/collections will be discussed with you by our friendly team. 

How far in advance do I need to book?​

The earlier the better to ensure we have exactly what you need available on the date of your party. Generally, we need at least two weeks notice but call us and we’ll do everything possible to help.​

What happens if something gets broken?​

The hire cost is based on everything being safely returned to us, so all breakages and losses are the responsibility of the hirer. Prices for replacements are different for all items. Please contact us for a quote.

Can I pick them up in my ute or trailer?

Some items can be collected from our warehouse. Get in touch to find out.  ​

 

When do I pay for my hire?​

Full payment is required to confirm your booking of which 40% is a non refundable booking fee.

Payments can be made by Visa, MasterCard, American Express or Direct Deposit. Onsite cash payments may be accepted upon prior arrangement. For Direct Deposit we must see the funds in our account for the booking to be confirmed.

Do I lose my Non refundable 40% booking fee if I cancel my hire?

a) Bookings cancelled more than 72 hours of the commencement date will receive the full amount (including bond, delivery and collection fees) less the 40% non refundable booking fee.

b) Any bookings cancelled within 72 hours of the commencement date will only receive the bond and any delivery and collection fees (if applicable).

A change of date is also considered a cancellation.

How do I know if my site is suitable for installing a marquee?

At Happy Marquee Hire, we use pegs driven into grass surfaces or natural ground that bury approximately 50cm deep.  It is the hirees responsibility to contact 'dial before you dig' to ensure the site is suitable.  On surfaces where marquees cannot be pegged into the ground (such as on paving, concrete or asphalt) steel or concrete weights must be used. Please contact us to discuss your requirements or request a site inspection.

What size marquee will I need?
There are many factors to consider when determining the size of the marquee required for your event. Some factors that need to be considered include:

  • Available space to fit the marquee

  • The type of event, e.g. wedding, birthday party etc.

  • The number of expected guests

  • Whether the guests be seated at tables, round or rectangular.

  • A rough layout 

  • Whether you require a stage, dance floor, buffet tables or other furniture in the marquee 

E mail. happymarquees@gmail.com

ABN 18 651 068 585 / Mobile : 0493773133

Gold Coast, Queensland, Australia

Copyright ⓒ Happy Marquee Hire.  All rights reserved 

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